Policies

Privacy Policy

Your privacy matters. This policy explains what we collect, how we use it, and the choices you have.

Overview

Information We Collect

We collect information to provide in-home care services and support your requests.

Information You Provide

  • Contact details (name, phone, email, city/ZIP).
  • Care details (needs, schedule, preferences) you share via forms or calls.
  • Application data (resume, work history) if you apply for a job.

Information Collected Automatically

When you visit our website, we may collect device and usage data such as IP address, browser type, pages viewed, and interactions. We may use cookies or similar technologies to keep the site secure, remember preferences, and understand usage patterns.

Information from Others

With permission or as permitted by law, we may receive information from family members, referral partners, or background screening providers (for applicants).

Purpose

How We Use Information

  • Provide, schedule, and coordinate non-medical in-home care.
  • Respond to inquiries, send service updates, and support you as a client or applicant.
  • Improve our website, services, and safety practices.
  • Comply with legal obligations, protect our rights, and prevent fraud/abuse.
  • With consent, send occasional marketing communications; you can opt out at any time.
Disclosures

Sharing & Disclosure

We may share information with:

  • Care team members and service providers who assist us in delivering care and operating our website/business (bound by confidentiality obligations).
  • Background check and recruiting vendors (applicants only).
  • Analytics, security, and hosting providers to maintain and improve our services.
  • Authorities or third parties when required by law or to protect safety, rights, and property.
  • In a business transfer (e.g., merger or acquisition), subject to this policy or a successor policy with notice.

We do not sell your personal information.

Technology

Cookies & Tracking

We use cookies and similar technologies to operate the site, remember your preferences, and analyze traffic. You can adjust cookie settings in your browser. Disabling some cookies may affect site functionality. If we use analytics or advertising partners, they may set their own cookies as described in their policies.

Text/SMS: If you provide your phone number and opt in, we may send service-related texts (e.g., visit confirmations). Message/data rates may apply; reply STOP to opt out.

Control

Your Choices

  • Marketing emails/texts: Unsubscribe via the link or reply STOP. We may still send essential service or account messages.
  • Cookies: Use your browser settings to manage cookies.
  • Do Not Track: Our site may not respond to DNT signals. You can use browser settings and privacy tools to control tracking.
Access

Your Privacy Rights

Depending on your location, you may have rights to request access, correction, deletion, portability, or to limit/opt out of certain processing. To exercise rights, contact us using the information below. We will verify your request and respond as required by applicable law.

Healthcare information: Imaris Home Services provides non-medical care. If we handle any protected health information for partners, those uses may be subject to additional privacy safeguards or notices.

Protection

Security & Retention

We use administrative, technical, and physical safeguards to protect personal information. No method is 100% secure. We retain information as needed to provide services, meet legal/contractual requirements, resolve disputes, and enforce agreements.

Minors

Children’s Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children online. If you believe a child has provided information to us, please contact us so we can delete it.

Changes

Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will post the updated policy on this page with a new “Last Updated” date.

Last Updated: June 1, 2026

Get in Touch

Contact Us

Imaris Home Services
Office:
Phone: 614-325-0951
Email: Please use the contact form.